Privacy Policy

1. Scope

This policy applies to our website, apps, and services. Social networks you connect (such as YouTube, Facebook, and Instagram) apply their own privacy policies and terms.

Our services are intended for business users age 18+.

2. Information We Collect

• Account details: name, email, company, login credentials, and plan details.
• Billing details: payment-related information for paid subscriptions (processed by payment providers).
• Connected account data: profile identifiers and account metadata from connected social platforms.
• Content data: drafts, scheduled posts, messages, media, and related publishing metadata.
• Usage and technical data: IP address, browser/device details, log events, and analytics.
• Support and communication data: requests, feedback, and email interaction metrics.

3. YouTube API Services

Olio uses YouTube API Services for YouTube-related features, such as connecting a YouTube account or channel and enabling publishing or related functionality. This Privacy Policy applies to information we collect and process when you use those YouTube-related features.

By using our service to interact with YouTube, you are also subject to the YouTube Terms of Service: https://www.youtube.com/t/terms.

Because we use YouTube API Services, your data may also be subject to Google's Privacy Policy: https://www.google.com/policies/privacy.

4. How We Use Information

• Provide, maintain, and secure the Olio platform.
• Authenticate users, process subscriptions, and manage accounts.
• Publish and manage content across connected social channels.
• Monitor performance, prevent abuse, and improve product quality.
• Provide customer support and send service-related communications.
• Send marketing updates where allowed by law and your preferences.

5. Sharing and Access

We do not sell personal information. We share data only when needed to run our service, including:

• Trusted vendors (hosting, analytics, billing, support) under contractual safeguards.
• Connected social networks, based on permissions you grant.
• Your organization admins for workspace/account management.
• Legal or security reasons when required by law or to protect rights and safety.

6. Retention and Security

We keep data for as long as needed to provide services, meet legal obligations, and resolve disputes. We use technical and organizational safeguards, including encryption in transit and access controls.

7. Your Rights and Choices

• Access, update, or delete account information from your settings where available.
• Request data access or deletion by contacting us at legal@olioprotocol.com.
• Unsubscribe from marketing emails via the link in each message.
• Disconnect social accounts at any time in your connected account settings.

If you connect YouTube, use of YouTube API services is subject to the Google Privacy Policy and the Google API Services User Data Policy, including Limited Use requirements.

8. Changes to This Policy

We may update this policy from time to time. When changes are material, we will post a clear notice on this page.

9. Contact

Privacy questions or requests: legal@olioprotocol.com